Booking Policy
1. Reservation and Payment
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A deposit of 50% of the total tour cost is required at the time of booking to secure your reservation.
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The remaining balance will be pay in cash at the moment of boarding.
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Payments can be made via credit/debit card, PayPal, Cash.
2. Cancellation and Refunds
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Cancellations made more than 48 hours before the scheduled tour date will receive a full refund of any payments made.
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No refunds will be given for cancellations made within 48 hours of the scheduled tour date.
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In the event of a no-show, the full tour cost will be charged, and no refunds will be provided.
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All refundable cancellations will apply a 10% penalty for admin expenses.
3. Weather Policy
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Fishing tours are subject to weather conditions, and safety is our top priority.
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We are not responsible for any cancellations or changes to the tour itinerary due to adverse weather conditions.
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In the event of a cancellation due to weather, we will offer an alternative date for the tour or a full refund of any payments made.
4. Changes to Reservations
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Any changes to your reservation (e.g., number of participants, tour date) must be requested at least 2 days in advance.
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Changes are subject to availability and may incur additional charges.
5. Liability
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Participants join the tour at their own risk. We are not liable for any injuries, accidents, or loss of personal belongings during the tour.
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It is recommended that participants have their own travel insurance to cover any unforeseen circumstances.
6. Participant Requirements
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All participants must comply with the safety instructions provided by the tour guide.
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Any participants under the age of 18 must be accompanied by an adult.
7. Contact Information
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For any questions or concerns regarding your booking, please contact us at info@labambatours.com
By making a booking, you acknowledge that you have read, understood, and agree to the terms outlined in this Booking Policy.
Privacy Policy
At La Bamba Fishing & Tours, we are committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information, including your credit card details, and ensures that all data is processed with the highest level of security and confidentiality.
Information Collection
We collect information that you provide to us when you make a purchase, create an account, or interact with our website. This information may include your name, email address, billing information, and credit card details.
Use of Information
Your personal information is used solely for the purpose of processing your orders and providing you with our services. We do not share, sell, or rent your information to any third parties.
Credit Card Information
We use Stripe, a leading payment processor, to handle all credit card transactions on our website. Stripe ensures that all your credit card information is encrypted and securely processed. We do not store any credit card details on our servers.
Data Security
We take data security seriously and have implemented robust measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All personal information is stored in secure systems, and our website uses SSL (Secure Socket Layer) technology to encrypt your data during transmission.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you have any questions or concerns about our Privacy Policy or the way we handle your data, please contact us at [Your Contact Information].
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.